If the item you received arrived doesn't match the description, you should follow the steps below:

  • Compare the items you received to the description on the product detail page. Please allow the 20% difference between advertised images and the actual item you received as sometimes advertised images may be slightly different from actual items in terms of color due to the lighting during photo shooting or the monitor's display.
  • If your items are still significantly different compared to the photos or description, please contact our support team by clicking HERE with photos of the items you received and the received package's cover including the detailed shipping label to best assist you.